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Among the accreditations an IT engineer can chase in 2026, the Avaya Aura® Communication Applications Support Certified is one of the smartest. ITCertMagic backs your chase with 158 practice questions.
Avaya 72301X Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Configuration and Implementation | 25% | - Branch Survivability configuration - Avaya Presence Services configuration with Breeze - Key configuration steps for AES - Internet Friendly Gateway setup |
| Communication Applications Architecture | 20% | - Branch Survivability concept and design - Avaya Breeze and Presence Services architecture - Avaya Aura Application Enablement Services (AES) overview - Avaya Aura Web Gateway (AAWG) and WebRTC components |
| Troubleshooting Tools and Techniques | 30% | - Troubleshooting AAWG and WebRTC call issues - Log capture and analysis for Breeze and Presence - Tools and logs for AES troubleshooting - Diagnosing Branch Survivability problems - Verifying and troubleshooting system status |
| Call Flows and Signaling | 25% | - SIP Trunking call flows - Call Park and Page call flows - Active Branch Survivability call flows - Remote Worker call flows - SIP message sequences for Presence Services |
Avaya Aura® Communication Applications Support Certified Exam — FAQ
90 minutes, 65-70 questions — that's your time budget. Rehearse it: the ITCertMagic online engine runs simulation tests with automatic settings, so pacing becomes trained, not lucky.
Files arrive first: our system emails your purchase within a minute of successful payment — unlimited installations, and 24/7 support if nothing shows up within 2 hours (check spam). Failure is covered too: take the corresponding 72301X exam within 60 days of purchase, and if you don't pass, submit a scanned enrollment slip plus the official Score Report PDF within 2 days of the exam for a full refund, processed within 7 days. Exclusions: exams within 3 days of purchase, candidate names that don't match the payer, and free or expired products. You can also choose a free replacement — two other products of equal value.
No mandatory prerequisites; recommended knowledge of VoIP, SIP, and Avaya Aura basics Eligibility rules change from time to time, so confirm the current requirements on the official page (official 72301X exam page) before booking.
Book through the vendor's official channels:
The Avaya Aura® Communication Applications Support Certified is delivered Onsite at Pearson VUE test centers / Online proctored exam — pick whichever arrangement fits you.
The Avaya Aura® Communication Applications Support Certified blueprint spans 4 domains — including Communication Applications Architecture (20%), Configuration and Implementation (25%), Call Flows and Signaling (25%). The weightings are your study map: allocate hours where the points are. Every subtopic appears in the outline above.
125 USD per attempt, 71% to pass. Cost-effective preparation matters here: the 158 practice questions for the Avaya Aura® Communication Applications Support Certified cost a fraction of one retake.
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Training covers theory; our questions build test readiness. After any course, drill with the 158 practice questions for the Avaya Aura® Communication Applications Support Certified — the analyses make every wrong answer a lesson.
Yes — download the free 72301X demo before buying and assess the quality and reliability yourself; it's the best way to avoid wasting money on bootless material. Purchases include 365 days of free updates, renewable later at half price.
The Avaya Aura® Communication Applications Support Certified is Avaya's certification exam for Avaya Certified Support Specialist (ACSS) - Avaya Aura Communication Applications, at the Specialist level. Passing it demonstrates proficiency with specific technologies — a credential employers from small business to enterprise recognize. Related credentials include Avaya Certified Support Specialist (ACSS).
Avaya Aura® Communication Applications Support Certified Sample Questions:
After upgrading Avaya AuraApplication Enablement Services (AES), the customer's CTI application does not seem to be working.
Which two methods can be used to verify AES system status? (Choose two.)
- A. Access the AES command line, and run the status aesvcs cti-link command.
- B. Access Communication Manager (SAT), and run the statapp command to view AES services status.
- C. Access the TSAPI web interface to monitor AES.
- D. Using Communication Manager's System Administration Terminal (SAT), run the status aesvcs ctilink command to see the service state.
- E. Access the AES web console, and view the services status in the AES menu.
Correct Answer: D,E 🗳️
In an Avaya AuraPresence Services (PS) message flow, which type of message does a Remote Worker first send to PS?
- A. NOTIFY
- B. SUBSCRIBE
- C. REGISTER
- D. OPTIONS
Correct Answer: B 🗳️
To log on the one-X?Communicator to Avaya AuraPresence Services server, what do you enter in the IM and Presence / Server field of the one-X?Communicator?
- A. the management IP-Address of FQDN of Avaya BreezeTM server
- B. the SM100 IP-Address of FQDN of Avaya AuraSession Manager (SM)
- C. the management IP-Address of FQDN of Avaya AuraSession Manager (SM)
- D. the SM100 IP-Address or FQDN of Avaya BreezeTM server
Correct Answer: B 🗳️
Explanation: Only visible for ITCertMagic members. You can sign-up / login (it's free).
Refer to the exhibit. SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura Presence (PS).
Based on the exhibit, which statement about the message flow is true?
- A. Avaya AuraPresence sends Notify to the SIP endpoint via Avaya Session Border Controller for Enterprise.
- B. Phone sends Register message to Avaya AuraSession Manager via Avaya Session Border Controller for Enterprise.
- C. The telephone sends Subscribe message to Avaya AuraSession Manager via Avaya Session Border Controller for Enterprise.
- D. Avaya AuraPresence sends Notify to the telephone via Avaya AuraSession Manager.
Correct Answer: D 🗳️
To trace SIP messages in real time going through the Avaya Session Border Controller for Enterprise (ASBCE) HA, which steps are necessary?
- A. Login to the EMS web interface, switch to the SBC Device menu, navigate to Monitoring & Logging > Trace, and click on Start.
- B. Login to the EMS CLI using Telnet Port 23, and execute the tracesbc command.
- C. Login to the EMS CLI using port SSH 22 and execute the tracesbc command.
- D. Login to the active SBC device's CLI using SSH port 22 and execute the tracesbc command.
Correct Answer: D 🗳️
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