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Appian ACA-100 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: User Story Creation | 14% | - INVEST criteria and acceptance criteria - Persona-driven design and user experience - Story splitting and prioritization - Aligning stories to Appian components |
| Topic 2: Introduction to the Appian Platform | 24% | - Agile delivery and application lifecycle - Low-code architecture and core concepts - Design objects: Records, Sites, Reports, Interfaces - Environments, deployment, governance |
| Topic 3: Requirements Gathering | 20% | - Business rules vs process logic - Stakeholder engagement and RACI matrices - Identifying automation opportunities - Defining KPIs, SLAs, and Appian-ready specifications |
| Topic 4: Business Process Modeling | 20% | - Designing for maintainability and scalability - Swimlanes, events, gateways, sub-processes - Appian Process Modeler best practices - BPMN 2.0 elements and notation |
| Topic 5: Software Development Lifecycle on Appian | 22% | - Testing strategies and UAT preparation - Planning, analysis, design, build, test, deploy - Change management and version control - Role of analyst in each phase |
Appian Certified Analyst Sample Questions:
1. Of the choices provided, which are the three most appropriate use cases for Appian?
A) The customer needs to be able to run their application on mobile devices
B) The customer needs to perform large-scale extract, transform, and load (ETL) operations
C) The customer needs to have one site tab for each of their seven personas
D) The customer needs to be able to run their application in a browser
E) The customer needs to be able to embed the application within their own web page
2. Which of the following is a key responsibility of a Product Owner in an Agile project?
A) Prioritizing the product backlog
B) Writing code for the application
C) Facilitating daily stand-up meetings
D) Designing the user interface
3. A case management tool needs intelligent and automated routing of many different complex case types, based on free text descriptions from external users.
What is the best way to implement this requirement?
A) Integrate with a natural language processing system to categorize the user's needs and route accordingly
B) Use the find functions to search for certain keywords in the text body and route accordingly
C) Build in a review task for a user to evaluate and route accordingly
D) Integrate with a translation service to route accordingly
4. A customer wants to automate a workflow for completing customer service cases. The high-level workflow involves multiple rounds of recording investigation results, uploading related documents, sending communications, and approving. Activities may need to be done at any time or out of order.
Which recommendation best utilizes the strengths of Appian out-of-the-box features to address this use case?
A) A records-centric design using related actions for the various activities.
B) A report showing the user's cases with associated actions.
C) A dashboard showing the user's cases with associated actions.
D) A sequential workflow of process tasks.
5. You are part of an Agile team, and your responsibilities and attributes include:
A keen understanding of the business, the customer, and the market
The ability to clearly express product backlog items
The ability to prioritize the backlog to optimize the value of what the team will deliver The ability to order the items in the product backlog to best achieve goals and missions.
What is your role name?
A) Product Owner
B) Appian Analyst
C) Sponsor
D) Scrum Master
Solutions:
| Question # 1 Answer: A,C,D | Question # 2 Answer: A | Question # 3 Answer: A | Question # 4 Answer: A | Question # 5 Answer: A |
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