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WGU Organizational Behaviors and Leadership (IBC1) Sample Questions:

1. When organizing a team to develop a new quality control system, management wanted to assign team members having characteristics common to effective teams.
Which list specifies common characteristics of effective teams?
Choose 1 answer

A) Group performance evaluation, absence of conflict, and members who fill role demands
B) A climate of trust, members who fill role demands, and a large team size
C) A manageable level of conflict, members who are conscientious, and effective leadership
D) Group performance evaluation, members who score low on the personality characteristic of extroversion, and effective leadership

2. What is one of the forces that plays a particularly important role in sustaining an organization's culture?
Choose 1 answer

A) Socialization process
B) Educational level achieved by key employees
C) Individualized interaction

3. What is a personal view of how one is supposed to act in a given group situation?
Select one.

A) Role identity
B) Role expectation
C) Role conflict
D) Role perception

4. Employee A noticed that Employee B was late for work, and A's perception of why B was late willdetermine what action A takes in this situation.
Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused?
Select one.

A) Creativity, relationships, and expertise
B) Situation, attributes, and alternatives
C) Problem, criteria, and alternatives
D) Distinctiveness, consensus, and consistency

5. What is a characteristic employed by transformational leaders?
Select one.

A) Promotes intelligence, rationality, and careful problem solving
B) Contracts exchange of rewards for effort
C) Watches for deviations from rules
D) Intervenes only if performance standards do not meet expectations

Solutions: