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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

Question 1

How many types of Genesys Cloud Contact Center Licenses are available?

A. 5
B. 3
C. 4
D. 2

Question 2

To assign extensions to users, you must first

A. Create a pool of extensions.
B. Assign the extension to the user's phone.
C. Add the extension to the dial plan.
D. Buy the extension number from the carrier.

Question 3

You can select multiple files to upload into a workspace in the Documents feature.

A. True
B. False

Question 4

Which protocol is used for transporting Digitized Audio?

A. TCP
B. SIP
C. RTP
D. UDP

Question 5

You want to upload a checklist to Genesys Cloud so that the Adventure Specialists can all access it to use when preparing for a new adventure. Which menu item would you click to start the upload process?

A. Activity
B. Chat Icon
C. Documents
D. Admin

Solutions: