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IBM Case Manager V5.1 Sample Questions:

1. During the requirements phase, there are tasks that need to be added to the case at the discretion of the knowledge worker but not seen until started. Which task type is used for this purpose?

A) Optional
B) Required
C) User Created
D) System

2. What can IBM Content Analytics be used for? (Choose two.)

A) Get data on the average time to complete business tasks during a specific time interval.
B) Review volume, find and eliminate bottlenecks and ensure that operations are working efficiently and effectively.
C) Discover unexpected correlations between words and phrases.
D) Reporting on cases and tasks that are currently active.
E) See which words and phrases occur frequently in many cases.

3. When creating a new solution from a template, how long should the new solution name be?

A) Any length
B) Greater than 8 characters
C) Less than 999 characters
D) Less than 58 characters

4. Which workflow system function in a Case Manager solution is used to execute business rules stored in IBM WebSphere ILOG JRules?

A) Assign system function
B) Call system function
C) DbExecute system function
D) Invoke system function

5. From where does IBM FileNet Case Analyzer read data?

A) Both Process Engine and Content Engine event logs.
B) Content Engine event logs only.
C) Process Engine event logs only.
D) Both Case Analyzer OLAP database and Content Engine event logs.

Solutions: