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IBM Intelligent Operations Center Technical Mastery Test v1 Sample Questions:

1. There are several best practices for Intelligent Operations Center deployment, including:

A) Good Linux command skills and security configuration settings.
B) When using an Oracle database for the install, make sure to follow the instructions for its configuration settings.
C) Detailed knowledge of SQL.
D) The pre-check tool should only be used on Windows-based installations.

2. Creating reports on alerts in IOC can be done easily using the reporting model included. Which of the following is a typical report you would expect to see?

A) None of the above
B) Show Alerts by the financial impact that has been associated with them
C) Show Alerts by urgency, severity, certainty or the combination of all three. These can start with a summary chart (such as a histogram by time period) and then drill into a detailed view.
D) Show Alerts that have crossed network subnet boundaries

3. The Intelligent Operations Center Standard Operating Procedure component has built-in objects for which of the following?

A) Service Requests and Incidents
B) All of the above
C) Assets and People
D) Work Orders

4. Which of the following is not a part of creating a KPI (Key Performance Indicator)?

A) Business Monitor Configuration for Inbound Event and KPI Model
B) Formatting data input for the KPI metrics to be provided
C) Write a custom portlet for each KPI
D) Defining KPI Context Structure Definition

Solutions: