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Salesforce Slack-Admn-201 Exam Syllabus Topics:

Salesforce Certified Slack Administrator Sample Questions:

1. In your role as an Org Admin, you are advising a user working on a market research project.
The VP of Human Resources requested a sensitive internal report. Typically, communication takes place in a public project channel.
What should you recommend the user do?

A) Post the report in the project's public channel.
B) Create a private project channel to share the report with the VP and anyone whose information is included.
C) Send the report in a group DM to the VP and anyone whose information is included in the report.
D) Send the report in a DM to the VP of HR.

2. You're a Support Agent on the admin team for your Slack Enterprise Grid workspace.
An employee requests adding 15 new members from an external company for a 12-month joint marketing partnership.
How should you respond?

A) Approve the employee's request, then invite the external users to your workspace as Multi-Channel Guests with a 12-month expiration date.
B) Advise the employee to set up a separate Slack workspace that is jointly owned by both organizations.
C) Advise the employee to initiate one or more Slack Connect channels to collaborate with the external organization. The external organization can set up a free Slack instance if they are not already using Slack.
D) Advise the employee to request the external users be added to your identity provider (IdP) so they can authenticate to your workspace with SAML single sign-on (SSO).

3. You're a Workspace Admin for a workspace where members are working on three specific projects.
When members create new channels, you want to ensure it's clear which project the new channel is associated with.
What is the best way to do so?

A) Install an app from the Slack app directory that automatically updates channel topics based on predefined criteria.
B) Create a naming convention for each of the three projects, and add them as default channel naming prefixes.
C) Ask members to include the project name in the channel description upon channel creation.
D) Create a spreadsheet that maps each channel to its project, and pin it to the #general channel.

4. Large Inc.'s HR Director wants to streamline sharing HR policy information and handling sensitive questions from hiring managers.
HR has its own workspace.
How should you advise the HR Director to use Slack for this use case?
(Select the best answer.)

A) Create an org-wide public channel for recruiting and hiring, and add all hiring managers in the organization.
B) Create an org-wide private channel for recruiting and hiring, and add all hiring managers in the organization.
C) Create a public channel in the HR workspace, and add all hiring managers in the organization.
D) Create a private channel in the HR workspace, and add all hiring managers in the organization.

5. Brian, an Org Owner on Enterprise Grid, needs to ensure that all Slack data is archived and stored outside of Slack.
What does Brian need to do?

A) Turn on Corporate exports to retrieve private data and store it elsewhere.
B) Use a third-party eDiscovery app to retrieve and store data in a data warehouse.
C) Enable DLP and quarantine all messages and files that need to be archived.
D) Contact Slack to set message and file retention policies at the Organization level to "Keep all messages".

Solutions: