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Salesforce Certified Experience Cloud Consultant Sample Questions:

1. The Cloud Kicks (CK) site administrator is onboarding a now partner to its Experience Cloud site. They have created the partner as an Account, added the required Contacts, and ensured that the Welcome Email selection is checked. However, upon review, the site administrator has found that none of the partner users were able to register.
What should the site administrator do to ensure they areable to set up partner users correctly?

A) Ensure that the Account has been enabled as a partner Account.
B) Double-check that the partner profile has been added to the CK site.
C) Double-check that the provided email addresses are correct.
D) Ensure thatthe Contacts under the Account are enabled as partner users.

2. Which three considerations should be made when using Criteria-Based Audiences? Choose 3 answers

A) Domain criteria are not available in sandbox or Developer Edition orgs.
B) Record Type criteria cannot be assigned to a component.
C) Components in the template header and footer sections cannotbe assigned to an audience.
D) Up to 2,000 audiences can be created.
E) Salesforce must be contacted if you need to use the domain criteria in sandbox or Developer Edition orgs.

3. What does a system administratorneed to do when creating Experience Cloud users?

A) Assign Partner Community Plus license to the user.
B) Click the "Log In to Site as User" button.
C) Add user to an account as a contact record.
D) Add user to an account as a user record.

4. Universal Containers has implemented Chat, but agents are complaining that they have to capture several pieces of information before being able to service the customer.
What should an administrator do to capture information upfront on the Experience site?

A) Create a flow for customers to fill out before initiating Chat.
B) Create a pre-chat form to fill out before initiating Chat.
C) Enable Chat for only authenticated users and pass the user's information on hidden fields.
D) Deploy a unique chat per topic.

5. Northern Trail Outfitters (NTO) is building a digital experience for its independent researchers who will be collaborating with NTO's staff on their research-related submissions.
Which user visibility setting needs to be enabled at a minimum?

A) Site User Visibility
B) Portal User Visibility
C) Guest User Visibility
D) None

Solutions: