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Salesforce MC-202 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Email Marketing Best Practices10%- Evaluate deliverability factors
- Subscriber acquisition and retention
- Design effective emails and programs
Topic 2: Content Creation and Delivery24%- Manage and organize campaign content
- Create and customize email content
- Configure send settings
- Select appropriate tools for sending
Topic 3: Subscriber and Data Management26%- Troubleshoot send and data issues
- Design and configure Data Extensions
- Import and manage subscriber data
- Configure segmentation tools
Topic 4: Marketing Automation26%- Build solutions in Journey Builder
- Build solutions in Automation Studio
- Recommend automation solutions
Topic 5: Insights and Analytics14%- Leverage analytics and Einstein features
- Create and configure reports
- Analyze campaign performance

Salesforce Certified Marketing Cloud Email Specialist Sample Questions:

1. Northern Trail Outfitters (NTO) is having an issue with bad email addresses coming into its website email signup form, impacting deliverability and senderreputation.
What should NTO use to make sure email addresses are valid before adding to its audience?

A) Add CAPTCHA validation to the form
B) A double opt-in at signup
C) Leverage a Smart Capture block


2. A marketer wants to store all the attributes fora triggered send within a data extension.
Which configuration is required when creating the data extension for this triggered send information?

A) Select the Use for triggered send' checkbox.
B) Create from template and choose triggered Send Data Extension template.
C) Include Subscriber key and Emailaddress field as primary key.


3. Northern Trail Outfitters is building an automation that should run as soon as a process completes on the company's website. The process does not have access to SFTP.
How should the automation be configured to run?

A) Schedule the automation to run hourly.
B) Trigger the automation via API.
C) Use a File Drop starting source.


4. Northern Trail Outfitter's customer base has high engagement on mobile devices, and a marketing intern is creating an email campaign tomorrow.
Which mobile optimization option provides the quickest turnaround and easiest implementation?

A) Mobile Aware
B) MobileResponsive
C) Responsive Aware


5. A marketer at Northern Trail Outfitters is asked about whether there is an actual requirement of a dedicated IP to send emails.
What is akey differentiator to get a dedicated IP rather than using a shared one?

A) Sending. Volume > 250,000 Email/Month
B) Requirement to have Custom URLs on images hosted in Marketing Cloud
C) Requirement to have Custom URLs on Cloud Pages


Solutions:

Question # 1
Answer: B
Question # 2
Answer: A
Question # 3
Answer: B
Question # 4
Answer: B
Question # 5
Answer: A

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