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Salesforce Certified Education Cloud Consultant Sample Questions:

1. The advancement team uses Education Cloud for Advancement for its fundraising operations. The team wants a tool to help determine whether they will meet the campaign goal.
Which analytics tool should the consultant recommend?

A) CRM Analytics
B) Tableau Prep Conductor
C) Campaign Influence

2. The Advancement office plans to use Salesforce and Marketing Cloud to engage its alumni, donors, and university supporters. The marketing staff and advancement officers want to retain all contact data and email activity, including Individual Email Result (IER) dat a. The system admins and CRM team want to avoid unnecessary data storage.
Which data management strategy should the consultant consider?

A) Use Data Studio to process old data.
B) Create a Force.com Query Plan for old data.
C) Move old data out of the CRM into a data warehouse.

3. The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?

A) Insights Platform Data Integrity
B) Tableau CRM
C) Einstein Prediction Builder
D) Nonprofit Success Pack

4. A university's Study Abroad office is getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure of which metrics to use to determine whether the implementation project is successful.
Which metric should the consultant recommend?

A) Volume of emails to the office
B) Number of student phone inquiries
C) Percentage of staff logins each month

5. A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well. The system admin discusses it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.
What should the system admin consider doing as a next step?

A) Ask colleagues to sign a nondisclosure agreement.
B) Download and install the project from GitHub.
C) Post the idea in the Trailblazer Idea Exchange.
D) Join the Open Source Commons & Community Sprints group

Solutions: