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Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A family foundation wants to use Salesforce to track its funding of dozens of projects using a Campaign for each project. The foundation has a goal of funds to disperse, and it is important that the foundation can track year over year goals for each project. What should a consultant recommend for the foundation to track progress?

A) Create a custom object for year and a custom object for project to track.
B) Create reports with bucketing and filters.
C) Create a process that populates custom fields for each year and project on Opportunities.
D) Create a Campaign hierarchy for project and year.

2. A nonprofit is migrating from a legacy donor management database. The database has donor contact information, donation history, and payment information.
How should the consultant load the data from the database using a single file to create the related records?

A) NPSP Data Importer
B) Data Loader
C) Workbench
D) Data Import Wizard

3. A nonprofit is embarking on an organization implementation to replace numerous outdated systems. A consultant recommends establishing a Lean Governance Framework to ensure compliance, assess risk, and roll out a successful implementation for all users.
Which component is a key process of the Lean Governance Framework?

A) Executive buy-m
B) End user management
C) Software Development Lifecycle
D) Power user feedback

4. A consultant is assisting a nonprofit organization in its data integration and data mapping between the two systems. The consultant is unsure when a particular field was introduced by NPSP.
How should the consultant find the NPSP version number for the field?

A) Click on "Setup" and navigate to "Schema Builder".
B) Install a third-party app from the AppExchange to extract the metadata.
C) Reference the NPSP Public Data Dictionary.
D) Click on "Setup" and navigate to "Objects and Fields".

5. A nonprofit organization has a new system administrator who has just taken over managing its existing Salesforce organization and wants to know which data maintenance practices should be used.
Which two data hygiene practices should a consultant recommend? Choose 2 answers

A) Organize reports into appropriate folders.
B) Create a new custom object to store legacy data.
C) Delete all past activities.
D) Run Health Check.

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