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Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:

1. An annual fund coordinator wants to create a report that identifies which individual donors have yet to make a gift toward the Annual Fund Campaign this year. It is important that the annual giving coordinator avoids soliciting any individuals who are attending an upcoming gala. The nonprofit uses Campaigns to track event attendance. What should a consultant add to the report to exclude gala attendees?

A) Bucket field
B) Summary formula
C) Cross filter
D) Filter logic

2. A human services nonprofit needs to track client goals and action items related to those goals. The nonprofit is unsure whether Program Management Module alone will meet its requirements. The nonprofit is considering whether to implement Nonprofit Cloud Case Management. What should the consultant discuss with the nonprofit?

A) Program Management Module has custom objects for calendars and activities.
B) Program Management Module can track Case Plans and Action Items.
C) Case Management has a custom object for tracking goals.
D) Case Management requires Experience Cloud licenses.

3. Which two objects in the Program Management Module are directly connected to objects in Nonprofit Cloud Case Management?
Choose 2 answers

A) Program
B) Service Delivery
C) Case
D) Client Alert

4. A nonprofit hired a consultant to restart a stalled implementation. The nonprofit identified needs by documenting its Salesforce vision and pain points and by defining specific goals with user stories. What are two components of a user story the nonprofit should consider? (Choose 2)

A) Align each story to the implementation vision.
B) Assign a priority to each story.
C) Associate an epic to each story.
D) Include configuration instructions on each story.

5. A nonprofit is loading 5 million donation history records into Salesforce from a payment processing system.
What should the consultant do to ensure the data load is successful?

A) Deploy a Custom Apex Class with TDTM.
B) Create an Apex Test Class.
C) Temporarily disable TDTM Trigger Handlers.
D) Disable Data Validation Rules.

Solutions: