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Oracle Knowledge Management 2021 Implementation Essentials Sample Questions:

1. What two factors are responsible for ranking of an answer? (Choose two.)

A) number of searches for that answer article
B) display position
C) number of answers linked to that answer
D) solved count based on customer activity

2. You want to create a report in which your customer can enter any date and generate all the incidents created on that date.
Which type of report and variable should you use?

A) Custom report with Predefined List variable
B) Standard report with User Defined List variable
C) Standard report with Replacement Value variable
D) Custom report with AdHoc Value variable

3. Which option should you select from the Status drop-down menu to see the reviewed requests in Knowledge Advanced?

A) Archived Request
B) Active Request
C) All Requests
D) Request Review

4. Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)

A) In a batch request, the server will allow up to 100 transactions.
B) A batch operation can be used to send multiple heterogeneous operation requests to the server in a single SOAP request.
C) If bulk CRUD operations are used in a batch operation, the server will only allow for a total of 10,000 objects to be processed.
D) The "CommitAfter" attribute can only be set at the end of the last transaction in a batch request.
E) If a new transaction is in the batch request after the failed transaction, the transaction will not run.

5. An authorized Knowledge Advanced user has created a translated document from a master document, but later wants to remove it from the system. The system does not allow the user to delete the translated document.
What can be the reason for this?

A) The user needs Admin permission to delete the translated document.
B) The user cannot delete the translated document because version numbers between the various localized versions are dependent on each other.
C) The user cannot delete it because it directly affects the reference document that the translation document is based upon.
D) The user cannot delete the translated document; you have to remove it from the user's access by unpublishing a version.

Solutions: