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How to book the Cisco 300-815: Implementing Cisco Advanced Call Control and Mobility Services Exam

You must take the following procedures to take part in the Cisco IP Networks (300-815) Examination:

  • Step 1: Click here for the Pearson VUE website
  • Step 2: Sign in or establish an account
  • Step 3: enter the examination number 300-135
  • Step 4: Follow on-line directions
  • Step 5: Taking 300-815 practice exams
  • Step 6: Pay for examination with a credit card or examination voucher

Reference: https://www.cisco.com/c/en/us/training-events/training-certifications/exams/current-list/claccm-300-815.html

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Overview of the Exam Outline

The content of 300-815 exam contains six domains, and questions taken from them will pop up during the test. However, they won't appear evenly, and some sections take up a larger portion of the syllabus than others. Take a look at them below:

  • Call Control and Dial Planning

    This domain has weight of about 25%. You are to have a general idea of troubleshooting and setting up the globalized call routing elements in CU-CM, such as the patterns for route, translation, transformation, and others.

  • CME/SRST Gateway Technologies

    About 10% of the questions come from this domain. It assesses one’s knowledge of how to configure CU-CME for SIP telephone registration and dial plans. Also, you should have a solid understanding of how to enforce toll fraud prevention and configure the advanced CU-CME features and SIP SRST gateway.

  • Cisco Unified CM Call Control Features

    This module takes about 20% of the syllabus. The subdomains include troubleshooting of the Call Admission Control and configuring ILS, URI synchronization, GDPR, hunt groups, call queuing, time of day routing, and supplementary roles.

  • Cisco Unified Border Element

    This section takes about 15% of the content. It covers the basic skills in handling the procedures involved setting up as well as troubleshooting the CU-BE dial plan components, including DTMF, voice translation rules and profiles, codec preference list, plus signaling and media bindings.

  • Signaling and Media Protocols

    This module covers about 20% of the test. It is required that you know how to troubleshoot the various elements of a SIP dialogue, including session timers, mid-call signaling, and more. You also need to equip yourself with a clear idea of troubleshooting certain protocol elements and media establishment.

  • Mobility

    About 10% of the exam questions come from this topic. To tackle these items, you must understand the concepts of setting up CU-CM mobility, including unified mobility, extension mobility, and device mobility, and troubleshooting them.

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The Cisco 300-815 CLACCM is one of the required exams for earning the CCNP Collaboration designation. This exam validates the candidate's knowledge of call control and mobility services in addition to other related topics that will be covered below.

Cisco 300-815 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Cisco Unified CM Call Control Features20%- Configure supplementary services
  • 1. Direct Transfer
  • 2. Intercom
  • 3. Call Back
  • 4. Do Not Disturb
  • 5. Join across Lines
- Configure Cisco Unified CM media resources
  • 1. MOH
  • 2. Annunciator
  • 3. MTP
  • 4. Conference bridge
  • 5. Transcoder
- Configure voicemail integration
  • 1. VPIM
  • 2. Voicemail profile
  • 3. Voicemail pilot
  • 4. MWI
- Configure Cisco Unified CM mobility features
  • 1. Extension Mobility
  • 2. Device Mobility
  • 3. Mobile Connect
  • 4. Mobile Voice Access
- Configure Cisco Unified CM features
  • 1. Meet-Me
  • 2. Call park
  • 3. Hunt groups
  • 4. Native call queuing
  • 5. Call pickup
Topic 2: Session Border Controller and Voice Gateway Technologies30%- Troubleshoot Cisco Unified Border Element dial plan elements using VoIP Trace and debugs
  • 1. Signaling and media bindings
  • 2. SIP and SDP header manipulation with SIP profiles
  • 3. Codec preference list
  • 4. TLS profiles and SRTP
  • 5. DTMF interoperability
- Configure Cisco UCME and SIP SRST
- Troubleshoot Cisco Unified Border Element advanced dial peer features
  • 1. Voice VRF and multi VRF
  • 2. URI matching
  • 3. E.164 pattern map
  • 4. Dial peer groups
  • 5. Hunt stop
- Configure advanced SIP interoperability with Cisco Unified Border Element
  • 1. Filtering or blocking mid-call signaling
  • 2. Secure SIP trunk interoperability
  • 3. Media flow through flow around
  • 4. EO/DO interoperability
  • 5. LTI transcoders
  • 6. Video interworking
Topic 3: Call Control and Dial Planning20%- Troubleshoot globalized call routing elements in Cisco Unified Communications Manager
  • 1. Transformation patterns
  • 2. Translation patterns
  • 3. TEHO
  • 4. Route patterns
  • 5. SIP trunking
  • 6. SIP route patterns
  • 7. Standard local route group
- Configure globalized call routing elements in Cisco Unified Communications Manager
  • 1. Transformation patterns
  • 2. Translation patterns
  • 3. TEHO
  • 4. Route patterns
  • 5. SIP trunking
  • 6. SIP route patterns
  • 7. Standard local route group
Topic 4: Signaling and Media Protocols10%- Troubleshoot mid-call signaling
  • 1. Hold/resume with new media
  • 2. Conferencing and barge
  • 3. Session timers, retries, and refresh
  • 4. Call transfer (blind, consult, refer or reinvite)
- Describe media optimization features and NAT traversal protocols
  • 1. STUN
  • 2. TURN
  • 3. ICE
- Troubleshoot advanced elements of a SIP conversation
  • 1. UPDATE
  • 2. Ring back
  • 3. PRACK
Topic 5: Mobility20%- Configure and troubleshoot Cisco Unified Communications Manager mobility features
  • 1. Extension Mobility
  • 2. Device Mobility
  • 3. Mobile Connect
  • 4. Mobile Voice Access
- Configure and troubleshoot Cisco Unified Communications Manager Express and Cisco Unified Communications Manager mobility features
  • 1. Mobile voice access
  • 2. Single number reach
  • 3. Mobile connect
- Configure and troubleshoot Cisco Unified Communications Manager Express mobility features
  • 1. Mobile voice access
  • 2. Single number reach
  • 3. Mobile connect

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