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NEW QUESTION # 50
A Salesforce Maps implementation partner is meeting with a prospect who is looking to analyze their Salesforce data through geographical visualization, identify where their highest value prospects are, identify where their top-selling products are being sold, and design territories that promote fair distributions of work while eliminating gaps in coverage. Which three Salesforce Maps products or features should be included as the implementation partner scopes the project for the prospect?
- A. Maps Advanced
- B. Territory Planning
- C. Prospect Pipeline Inspection
- D. Marker Layer Builder
- E. Maps Core
Answer: B,D,E
Explanation:
Explanation
The three Salesforce Maps products or features that should be included as the implementation partner scopes the project for the prospect are Maps Core, Territory Planning, and Marker Layer Builder. Maps Core allows users to analyze their Salesforce data through geographical visualization and identify where their highest value prospects are. Territory Planning allows users to design territories that promote fair distributions of work while eliminating gaps in coverage. Marker Layer Builder allows users to create custom data layers and identify where their top-selling products are being sold. These products and features are explained in the Salesforce Maps Products document.
NEW QUESTION # 51
What are two ways to select all of the containers in a particular state or province in Territory Planning?
- A. Use the selection tools, with the state/province selection mode
- B. Use the selection tools, and select them from the map
- C. Add the state field to the container-legend, then use it to search and select from the legend
- D. Add the state field to the unit-legend, then use it to search and select from the legend
Answer: B,C
Explanation:
Explanation
To select all of the containers in a particular state or province in Territory Planning, there are two ways:
adding the state field to the container-legend and using it to search and select from the legend, or using the selection tools and selecting them from the map. Adding the state field to the container-legend allows the user to filter containers by state and select all containers that match a certain state value1. Using the selection tools, such as rectangle or polygon, allows the user to draw a shape on the map and select all containers that fall within that shape1. Using the state/province selection mode is not a valid option, as this mode is only available for units (accounts), not containers1. Adding the state field to the unit-legend is also not a valid option, as this will only allow selecting units (accounts), not containers1.
NEW QUESTION # 52
When attempting to publish an alignment, several publish options are greyed out and inactive. What is the most likely causes of this?
- A. The alignment must be optimized prior to publishing.
- B. The alignment must be approved before it can be published.
- C. The options that are greyed out are not installed in the Salesforce instance.
- D. The user does not have the correct permission to publish
Answer: D
Explanation:
Explanation
According to the Salesforce Help article on Configure Options for Publishing Alignments1, one of the possible causes of some publish options being greyed out and inactive is that the user does not have the correct permission to publish. The admin can configure the access level and approval requirement for each publish option in the Salesforce Maps package settings1. If the user is not assigned to a permission group or profile that has the access level to publish, they will not be able to use that option1.
NEW QUESTION # 53
A user wants to publish a newly optimized alignment to Salesforce Maps. When the Publish button is clicked, Salesforce Maps is not visible as an option. What would cause this?
- A. Users cannot publish to Maps unless the alignment is approved
- B. Salesforce Maps Auto Assignment must be enabled in order to see this publishing option
- C. The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration
- D. A minimum of 10 territories is needed in order to publish to Maps
Answer: C
Explanation:
Explanation
The Publish to Salesforce Maps option is not turned on in the Publish options of the Maps configuration. This option allows users to publish their alignments to Salesforce Maps as Shape Layers and Auto Assignment rules. If this option is not enabled, users will not see Salesforce Maps as a publishing option in Territory Planning. This is explained in the Configure Options for Publishing Alignments document.
NEW QUESTION # 54
A Sales Rep had to skip a few visits that were created by the Maps Advanced Visit Plan due to an urgent customer request. How would the Sales Rep reoptimize only their future routes to ensure the skipped visits are replanned?
- A. Use the Plan My Visits button from the Maps Advanced Route Calendar
- B. Add the skipped visits to a future day from the Maps Schedule
- C. Ask their Admin to regenerate routes for the Visit Plan
- D. Create Salesforce Events for the skipped visits
Answer: A
Explanation:
Explanation
According to the Salesforce Help article on Plan My Visits1, this feature allows users to reoptimize their future routes based on their current schedule and visit plan settings. This way, users can ensure that any skipped or rescheduled visits are replanned according to their preferences and priorities1.
NEW QUESTION # 55
Alpine Energy wants to ensure its sales reps' homes are located within the boundaries of their respective territories whenever they run an optimization. Which Territory Planning feature should a Consultant recommend?
- A. Analyze & Compare
- B. Estimate Travel
- C. Pinned Area Centers
- D. Plan Scenarios
Answer: C
Explanation:
Explanation
According to the Salesforce Help article on Optimization in Salesforce Maps Territory Planning2, pinned area centers are fixed locations that optimization uses as starting points for each territory. This feature can be used to ensure that sales reps' homes are located within the boundaries of their respective territories whenever they run an optimization2. Pinned area centers can be set manually or automatically based on user location or other criteria2.
NEW QUESTION # 56
A delivery agent needs to visit 124 customers in one workday but when they try to optimize the route they keep running into an error. What could be the cause of the error?
- A. The route type is set as "Standard"
- B. The route type is set as Time-Based"
- C. The shift length is too short.
- D. The agent is using Pedestrian'' mode
Answer: C
Explanation:
Explanation
The shift length is too short. This could be the cause of the error when trying to optimize the route with 124 customers. The shift length is the maximum amount of time that a user can work in a day, and it is set in the visit plan settings. If the shift length is too short, it may not be possible to visit all the customers within the time limit, and the optimization may fail. To avoid this error, the administrator should increase the shift length or reduce the number of customers in the dataset. This is explained in the Specify Visit and Optimization Parameters document.
NEW QUESTION # 57
What feature can be used to view proposed changes before reassigning in Territory Planning?
- A. Export to CSV
- B. Analyze and Compare
- C. Compare table
- D. Selection Details
Answer: B
Explanation:
Explanation
Analyze and Compare is a feature that can be used to view proposed changes before reassigning in Territory Planning. This feature allows users to compare different scenarios of territory alignment and see the impact of their changes on key metrics such as annual revenue, unit count, and workload balance. This feature can help users make informed decisions and optimize their territories for sales and service performance. This feature is explained in the Create an Optimal Territory Alignment document.
NEW QUESTION # 58
Sales Managers have requested the ability to see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer. How should the developer design the Account Marker Layer to meet this requirement?
- A. Use "Filter by Activity' to limit the markers to Accounts with 5 opportunities or more.
- B. Pick Opportunity from the drop down list on the Tooltips tab.
- C. On the Related List Tab, choose "Opportunities'" from the "Add New" drop down and increment the Display counter to "5".
- D. Be sure that Opportunities are included in the Cross Object Filter options on the Filters tab.
Answer: C
Explanation:
Explanation
To see the five most recent Opportunities when a Sales Rep selects a pin from an Account Marker Layer, the developer should use the Related List Tab on the Marker Layer configuration. This tab allows the developer to add related objects to the marker layer and display them as a list when a pin is clicked. The developer can choose "Opportunities" from the "Add New" drop down and increment the Display counter to "5" to show only the five most recent Opportunities. The Related List Tab is explained in the Explore Salesforce Maps on Desktop unit.
NEW QUESTION # 59
A client has a few key accounts that they do not want to change during optimization in Territory Planning.
What are two options a Consultant should recommend?
- A. Remove those accounts from focus
- B. Lock those units to the area
- C. Remove those accounts from the data set
- D. Leverage a legend filter to remove those accounts
Answer: A,B
Explanation:
Explanation
Balance prioritizes equal distribution of the selected attribute across territories in your focus. This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1.
References: Optimization in Salesforce Maps Territory Planning
Removing those accounts from focus or locking those units to the area are two options that a Consultant should recommend to prevent changes to key accounts during optimization in Territory Planning. Removing those accounts from focus means that they will not be included in the optimization process, while locking those units to the area means that they will not move during optimization, but the value of those units will be considered when creating balanced areas2. Leveraging a legend filter to remove those accounts or removing those accounts from the data set are not recommended options, as they will affect the accuracy and completeness of the data and the optimization results.
NEW QUESTION # 60
A Salesforce Maps Solution Architect works for an implementation partner and is in the middle of a Salesforce Maps + Territory Planning scoping session with the customer. Which three abilities should the Solution Architect have to successfully scope the project?
- A. Being effective at planning, monitoring, and reviewing Maps customer use cases
- B. Having deep knowledge of competitor products like Esri ArcGIS and Geopointe
- C. Experience in a Maps selling role with aggressive quota responsibilities
- D. Understanding design pitfalls and mitigation actions
- E. Excellent verbal and written communication skills
Answer: A,D,E
Explanation:
Explanation
A Salesforce Maps Solution Architect should have excellent verbal and written communication skills, understanding of design pitfalls and mitigation actions, and being effective at planning, monitoring, and reviewing Maps customer use cases to successfully scope the project. These abilities are essential for gathering and analyzing the customer's requirements, designing and proposing the best solution, and ensuring the quality and satisfaction of the implementation. These abilities are also part of the Salesforce Maps Solution Architect Certification exam guide.
NEW QUESTION # 61
The Sales Team would like to see all of their accounts identified on the map in Rank order based on Annual Revenue. What are two methods an admin should use to accomplish this request?
- A. Place Annual Revenue in the field named "Tooltip 1"
- B. From the Advanced Tab, choose "Order Icons"
- C. On the Filters tab, choose the Advanced option and pick Annual Revenue' from the Order By drop down.
- D. On the Markers tab, choose the Assignment Type of "Dynamic, Order"
Answer: C,D
Explanation:
Explanation
To order the markers based on Annual Revenue, the admin can use two methods. One is to use the Assignment Type of "Dynamic, Order" on the Markers tab, which will assign different icons to the markers based on their rank order. The other is to use the Advanced option on the Filters tab, which will allow the admin to choose Annual Revenue from the Order By drop down and sort the markers in ascending or descending order. Both methods are explained in the Salesforce Maps Products document.
NEW QUESTION # 62
The team at Alpine Energy uses Maps Advanced and is planning to do a targeted sales calls in the field for a new product launch. They want to try to maintain standard cadences with their customers, but their priority is to visit certain subsets of customers at least one time in conjunction with their marketing campaign. What should they do?
- A. Update frequencies for the targeted stores and use the existing visit plan.
- B. Create a new visit plan with adjusted frequencies for the targeted sales calls.
- C. Leverage Promotional Windows to prioritize visits to the subset of the targeted customers.
- D. Manually plan the targeted stores and let Maps Advanced fill in the rest of the calendar
Answer: C
Explanation:
Explanation
The team at Alpine Energy can leverage Promotional Windows to prioritize visits to the subset of the targeted customers. Promotional Windows are a feature in Maps Advanced that allow users to create temporary changes in visit frequencies for specific customers or datasets. This way, they can maintain their standard cadences with their customers, but also focus on the new product launch for a certain period of time.
NEW QUESTION # 63
The company has the requirement to highlight the Preferred Pronoun information for their Contact records.
Their reps are using Salesforce Maps to visualize the locations of company's Contacts before reaching out to them. How can the Preferred Pronoun field for each Contact record be exposed inside the Maps app?
- A. By using the Tooltips tab in the Marker Layer builder to show the Preferred Pronoun field
- B. By adding a tooltip in the Related Tab configuration
- C. By enabling the Preferred Pronouns setting in Salesforce Setup > Preferred Pronouns
- D. By concatenating the Prefered Pronoun and Full name on the Contact record in Salesforce using a formula field
Answer: A
Explanation:
Explanation
According to the Salesforce News article on Salesforce Products Get More Inclusive with New Gender Identity and Pronoun Data Options1, the new fields for gender identity and pronoun data are part of Salesforce's core objects, which means they are populated through most of its products and available by default. Therefore, to expose the Preferred Pronoun field for each Contact record inside the Maps app, an admin can use the Tooltips tab in the Marker Layer builder to show the Preferred Pronoun field2. This way, when a user hovers over a marker on the map, they can see the preferred pronoun of the contact along with other information.
NEW QUESTION # 64
How can a Sales manager give stakeholders access to the proposed alignments that were created in Territory Planning?
- A. Open the dataset, copy the URL, and share
- B. Click the share button from the Browser, alignment header, or map legend
- C. Right click anywhere on the map and click Share.
- D. Open the alignment, copy the URL, and share
Answer: B
Explanation:
Explanation
According to the Salesforce Help article on Sharing and Collaboration in Salesforce Maps Territory Planning6, one of the ways to share an alignment with stakeholders is to click the share button from the Browser, alignment header, or map legend. This will open a dialog box that allows users to share an alignment as a PDF file via email or download it locally6. The PDF file contains information such as alignment name, description, date range, dataset name, number of areas and units, unit assignment summary, unit distribution summary, map view, and area list
NEW QUESTION # 65
What are two example use cases for using the Analyze and Compare tool in Territory Planning?"
- A. To add additional attributes to the Data Set
- B. To show a Sales Manager the difference between their previous areas and their new areas
- C. To communicate to Sales Leaders the high level differences between different planning scenarios
- D. To create a new Alignment
Answer: B,C
Explanation:
Explanation
The Analyze and Compare tool in Territory Planning is used to compare different alignments or scenarios and see how they differ in terms of key metrics, such as revenue, number of accounts, or workload1. This can help communicate to Sales Leaders or Sales Managers the impact of different planning scenarios on their territories and areas. The Analyze and Compare tool is not used to create a new alignment, as this requires using the Optimize tool1. The Analyze and Compare tool is also not used to add additional attributes to the Data Set, as this requires using the Data Set Configuration tool1.
NEW QUESTION # 66
Bill is the administrator setting up Maps Advanced for Alpine Energy. Which two factors should an admin keep in mind during the oAuth process when setting up Maps Advanced?
- A. Oauth user should be above Maps Advanced users in role hierarchy
- B. Having the SF Maps Admin permission set is the only prerequisite for the oAuth user.
- C. Oauth user should have full CRED rights for records being routed
- D. Oauth user should fall within Sales organization
Answer: A,C
Explanation:
Explanation
These are two factors that an admin should keep in mind during the oAuth process when setting up Maps Advanced. According to the article "OAuth user requirements for Salesforce Maps"1, an oAuth user is required to establish a secure asynchronous connection with the Salesforce Maps Advanced, Live Tracking, and Territory Planning products. The oAuth user impacts the following product functions:
Performs optimizations for routes in Advanced Routing
Uploads results of Live Rules into customer Org in Live Tracking
Performs optimizations for territories in Territory Planning To perform these functions, the oAuth user should have full CRED (Create, Read, Edit, Delete) rights for records being routed1. The oAuth user should also be assigned a role that is above the Maps Advanced end-users in the Salesforce Role Hierarchy1. This ensures that the oAuth user can access and modify the records of the end-users. Having the SF Maps Admin permission set is not the only prerequisite for the oAuth user, as the oAuth user also needs to have the Salesforce Maps Advanced Permission Set License assigned and the SF Maps Advanced Permission Set assigned1. The oAuth user does not need to fall within Sales organization, as this is not a relevant factor for setting up Maps Advanced.
NEW QUESTION # 67
How can an Admin create one marker layer for several users to display only the account they currently own?
- A. Create an Account Marker Layer, filtered by a Cross Object with Users
- B. Create an Account Marker Layer, select My Accounts under Filter By Owner
- C. Create an Account Marker Layer, with a field filter for each User's Owner ID
- D. Create an Account Marker Layer for All Accounts, with a Dynamic Label marker
Answer: B
Explanation:
Explanation
According to the Salesforce Help article on Filter by Owner in Maps Marker Layer Builder3, filtering by owner or ownership scope allows Maps users to filter Marker layers based on the record ownership model in their Salesforce org. To create one marker layer for several users to display only the accounts they currently own, an admin can create an Account Marker Layer, select My Accounts under Filter By Owner3. This will show all accounts owned by the logged-in user.
NEW QUESTION # 68
Alpine Energy has just purchased Salesforce Maps and plans on deploying it to their field sales users for route planning and optimization. What two actions should the Admin do to ensure their Salesforce records plot in the correct location on the map?
- A. Confirm that each object to be used within Salesforce Maps has a text field to store latitude and longitude coordinates.
- B. Confirm that each object to be used within Salesforce Maps has geolocation or number fields for latitude and longitude coordinates.
- C. Confirm that every record has latitude and longitude coordinates prior to installing Salesforce Maps.
- D. Confirm that every record has a complete and valid address
Answer: B,D
Explanation:
Explanation
According to the Trailhead module on Configure for Location Accuracy Unit3, one of the actions that an admin should do to ensure their Salesforce records plot in the correct location on the map is to confirm that each object to be used within Salesforce Maps has geolocation or number fields for latitude and longitude coordinates. These fields store the location data for each record and allow Salesforce Maps to read them when plotting data on the map3. Another action that an admin should do is to confirm that every record has a complete and valid address. This will help Salesforce Maps to geocode the records accurately and place them on the map based on their address fields4.
NEW QUESTION # 69
Which three configurations must each User assigned to a Maps Advanced Visit Plan complete before routes can be generated?
- A. Set the desired maximum visits per day
- B. Indicate working days
- C. Set the desired buffer time between visits
- D. Set the start & end locations
- E. Indicate working hours
Answer: B,D,E
Explanation:
Explanation
there are three configurations that each user assigned to a Maps Advanced Visit Plan must complete before routes can be generated. One is to indicate working hours4. Another is to set the start and end locations4. The third is to indicate working days
NEW QUESTION # 70
A territory designer needs to define territories for 25 newly hired reps and ensure revenue is distributed as evenly as possible across the entire sales team. Which optimization priority should be chosen when running an optimization in Territory Planning?
- A. Balance
- B. Compactness and Disruption
- C. Continuity and Compactness
- D. Continuity and Revenue
Answer: A
Explanation:
Explanation
Balance prioritizes equal distribution of the selected attribute across territories in your focus. This is the best option for ensuring revenue is distributed as evenly as possible across the entire sales team1.
References: Optimization in Salesforce Maps Territory Planning
NEW QUESTION # 71
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