2024 Updated Verified Pass Salesforce-Certified-Administrator Study Guides & Best Courses [Q98-Q117]

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2024 Updated Verified Pass Salesforce-Certified-Administrator Study Guides & Best Courses

Ultimate Guide to the Salesforce-Certified-Administrator - Latest Edition Available Now

NEW QUESTION # 98
Users at Cloud Kicks want to be able to create a task that will repeat every two weeks.
What should an administrator do to meet the requirement?

  • A. Turn on Recurring Activities.
  • B. Workflow rule to create recurring tasks.
  • C. Enable Creation of Recurring Tasks.
  • D. Flow to create recurring tasks.

Answer: C

Explanation:
Explanation
Recurring tasks are tasks that repeat at regular intervals, such as daily, weekly, monthly, etc. They can be created by users who have the permission to create recurring tasks, which can be enabled by administrators in the user profile settings. Flow, workflow rule, and recurring activities are not valid options for creating recurring tasks in Salesforce. References:
https://help.salesforce.com/s/articleView?id=sf.tasks_recurring.htm&type=5


NEW QUESTION # 99
Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and support users and the partner account layout to the partner management team.
What should the administrator configure to meet this requirement?

  • A. Create one record type for customer accounts and one record type for partner accounts.
  • B. Use a public group and a criteria-based sharing rule to share customer accounts with the partner team.
  • C. Grant create, read, edit and delete access to customer accounts on the partner team profile.
  • D. Add members of the partner management team to the default Account team for the customer accounts.

Answer: A


NEW QUESTION # 100
The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.
Which two items should the administrator do to make sure these values are populated?
Choose 2 answers

  • A. Set the picklist field to be required on the Lead Object.
  • B. Create a custom picklist field on Contact.
  • C. Update the picklist value with a validation rule.
  • D. Map the picklist field on the Lead to the Contact.

Answer: B,D

Explanation:
Explanation
To make sure the custom picklist field values are populated on contact when leads are converted, you need to create a custom picklist field on contact and map it to the corresponding field on lead.
References: https://help.salesforce.com/s/articleView?id=sf.convert_lead_mapping.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.customize_fields.htm&type=5


NEW QUESTION # 101
The Cloud kicks sales manager wants to boost productivity by providing insights at the start of each day.
Which three sales-specific standard Lightning components should administrator add to the homepage to meet this requirement?
Choose 3 Answers.

  • A. Activities
  • B. Assistant
  • C. Path
  • D. Performance chart.
  • E. Key Deals

Answer: A,B,E

Explanation:
Explanation
To boost productivity by providing insights at the start of each day, the administrator should add three sales-specific standard Lightning components to the homepage:
Activities, which shows tasks and events related to records that matter most to users Assistant, which provides personalized suggestions and reminders for key updates and actions Key Deals, which highlights important opportunities that need attention or are close to closing Path and Performance Chart are not standard Lightning components, but custom components that can be added to specific objects or pages. References:
https://help.salesforce.com/s/articleView?id=sf.home_components.htm&type=5


NEW QUESTION # 102
An administration needs to store the ID of record type of later use in a flow.
Which kind of variable should the administrator use?

  • A. Text variable
  • B. Record variable
  • C. ID variable
  • D. Boolean variable

Answer: C

Explanation:
Explanation
An ID variable is a type of variable that can store an ID value of a record or a record type in a flow. It can be used to store the ID of a record type for later use in a flow, such as assigning it to a record or using it in a condition. A boolean variable is a type of variable that can store a true or false value in a flow. A text variable is a type of variable that can store a text value in a flow. A record variable is a type of variable that can store one or more field values of a record in a flow.
References:https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_variables.htm&type=5


NEW QUESTION # 103
Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed.
How should an administrator complete this?

  • A. Use a conditional visibility to hide the unnecessary question
  • B. Use a new version of the flow for each scenario.
  • C. Use branching in the flow screen to show the proper scenario
  • D. Use a decision element and a new screen to show the proper question

Answer: A

Explanation:
Explanation
Conditional visibility is a feature that allows administrators to show or hide screen components in a flow based on certain conditions or criteria. For example, conditional visibility can show only one question on a screen depending on the value of another field or variable. Conditional visibility consists of one or more rules that define when to show or hide a component based on an expression that evaluates to true or false. In this case, the administrator can use conditional visibility to hide the unnecessary question on the screen flow based on the scenario. References:
https://help.salesforce.com/s/articleView?id=sf.flow_ref_elements_screencmp.htm&type=5


NEW QUESTION # 104
Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.
Which field type should an administrator use to capture coordinates?

  • A. External lookup
  • B. Custom address
  • C. Geolocation
  • D. Geofence

Answer: C


NEW QUESTION # 105
A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.
How can an administrator troubleshoot this problem?

  • A. Make sure the Marketing User Checkbox is checked on the user record page.
  • B. Run a Campaign report and update any Member information via Data Loader.
  • C. Create a permission set to allow the user to edit Campaign Members.
  • D. Provide the user access to both Leads and Contacts to edit all Members.

Answer: A


NEW QUESTION # 106
Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.
Which two options should the administrator suggest?
Choose two answers

  • A. Download into a Trailhead Playground.
  • B. Check edition compatibility.
  • C. Install in a sandbox.
  • D. Test Drive in a production org.

Answer: A,C


NEW QUESTION # 107
When users log in to Salesforce via the user interface, which two settings does the system check for authentication?
Choose 2 answers

  • A. The role IP address restrictions
  • B. The user's profile login hoursrestrictions
  • C. The user's Two-Factor Authentication for API Logins permission
  • D. The user's Two-Factor Authentication for User Interface Logins permission

Answer: B,D

Explanation:
Explanation
When users log in to Salesforce via the user interface, the system checks for authentication based on their profile settings and permissions. One of the settings is login hours, which specify the time range when users can log in to Salesforce based on their profile. Another setting is Two-Factor Authentication for User Interface Logins permission, which requires users to enter a verification code along withtheir username and password when they log in to Salesforce via the user interface. References:
https://help.salesforce.com/s/articleView?id=sf.users_profiles_loginhours.htm&type=5https://help.salesforce.com


NEW QUESTION # 108
Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases.
Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available.

  • A. Usage based entitlement related list in company information.
  • B. User Management settings in setup.
  • C. User Licenses Related List in Company information.
  • D. Search for licenses types in setup.

Answer: C


NEW QUESTION # 109
The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.
What should the administrator utilize to satisfy the request?

  • A. Flow builder
  • B. Process builder
  • C. Task assignment
  • D. Workflow rule

Answer: A


NEW QUESTION # 110
Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.
What Should theadministrator Configure to meet this requirement?

  • A. Create a quick action.
  • B. Create a new Opportunity product.
  • C. Create a new sales process.
  • D. Create a new approval process.

Answer: C

Explanation:
Explanation
A sales process is a set of stages that an opportunity goes throughas it moves from creation to close. It can be customized by administrators to match different business models or product lines within an org. Creating a new sales process can help Dreamhouse Realty define a different set of stages for its new home concierge offering that is unlike anything the company has offered in the past and follows a different business model.
Creating a quick action, a new approval process, or a new opportunity product are not solutions for creating a customized sales process; they areused for different purposes such as creating records, approving records, or adding products to opportunities.
References:https://help.salesforce.com/s/articleView?id=sf.customize_salesprocess.htm&type=5


NEW QUESTION # 111
The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.
What should an administrator take into consideration when undeleting the field?

  • A. The field needs to be re-added to page Layouts.
  • B. The field needs to be re-added to reports.
  • C. The field history will remain deleted.
  • D. The field needs to be restored from the recycle bin.

Answer: B


NEW QUESTION # 112
The Support team at Ursa Major Solar prefersusing split list views on the case homepage. Occasionally, the team views shipments from another support application.
What should the administrator configure to allow the team to use the split list view?

  • A. Include the Shipments tab on the app's navigation bar.
  • B. Split views are only available on standard objects.
  • C. Add the Manage List Views permission for support users.
  • D. Filter by a single shipment record type in the list view.

Answer: B

Explanation:
Explanation
Split views are a feature that allows users to view records as asplit list on object home pages in Lightning Experience apps that use console navigation. Split views show records in two panes: a list view pane on the left and a record detail pane on the right. Users can switch between different list views and records without losing context or scrolling. However, split views are only available on standard objects such as accounts, contacts, leads, opportunities, cases, etc., and not on custom objects such as shipments.
References:https://help.salesforce.com/s/articleView?id=sf.lex_split_view.htm&type=5


NEW QUESTION # 113
Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App?

  • A. Utility Bar.
  • B. Favorites
  • C. Today
  • D. Home Page.

Answer: A


NEW QUESTION # 114
An administrator wants to create a form in Salesforce for users to fill out when they lose a client.
Which automation tool supports creating a wizard to accomplish this goal?

  • A. Approval Process
  • B. Outbound Message
  • C. Process Builder
  • D. Flow Builder

Answer: D


NEW QUESTION # 115
Support agent at Cloud Kicks are spending too much time finding resources to solve cases.
The agents need a more efficient way to find documentation and similar cases from the Case page layout.
How should an administrator meet this requirement?

  • A. Direct users to Global Search to look for similar cases.
  • B. Configure Knowledge with articles and data categories.
  • C. Create a custom object to capture popular case resolutions.
  • D. Use an interview flow to capture Case details.

Answer: B

Explanation:
Explanation
Knowledge is a feature that can be used to meet this requirement. Knowledge allows users to create, manage, and share articles that provide information and solutions for common issues or questions. Data categories can be used to organize articles into different topics and make them easier to find and access. Users can view related articles from the Case page layout based on the data category of the case. References:
https://help.salesforce.com/s/articleView?id=sf.knowledge_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.knowledge_categories.htm&type=5


NEW QUESTION # 116
Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.
How should the administrator configure this requirement?

  • A. Create six record types, each with 1 page layout.
  • B. Create one record type with six Page Layouts.
  • C. Create two record types, each with 3 page layouts.
  • D. Create three record types, each with 2 page layouts.

Answer: D

Explanation:
Explanation
A record type is a feature that allows administrators to offer different business processes, picklist values, page layouts, etc., todifferent users based on their profile or role. A page layout is a feature that allows administrators to control how fields, related lists, buttons, etc., are arranged on a record detail or edit page for each object. In this case, since Universal Containers has three separate lines of business with specific fields for each line; and since sales team needs different fields than service team; the administrator should create three record types for each line of business; and create two page layouts for each record type - one for sales team and one for service team. References:
https://help.salesforce.com/s/articleView?id=sf.customize_recordtype.htm&type=5https://help.salesforce.com/s/a


NEW QUESTION # 117
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